Counting In Action

In the previous episode, "Managers Can Count Better Than They Can Think," that premise was presented. This episode adds some examples to develop that idea.

In a world where too many problems are described and explained more by opinion and emotion rather than by meaningful data and information, this episode provides a couple of examples of how to leverage managers need for numbers. Also, there are a couple of examples where using the wrong numbers or using numbers wrong is self-defeating.

There is a reference to Paul O'Neill, CEO of Alcoa from 1987 to 1999. The YouTube video where he talks about improving the financial book closing process in 1991 is here. The comments specific to the financial book closing happen at 27:38 in the video. I highly recommend watching the entire video. O'Neill is one of the greatest corporate leaders ever.

All episodes are at Way of the Quality Warrior website. There are also downloadable copies of the annotated slide decks of presentations made by Keith Fong in the last couple of years. There is also a contact form if you'd like to get in touch.